Medicare Physiotherapy in Gladstone
Introduction
PhysioCall provides physiotherapy at 25 Philip Street, South Gladstone for patients with an eligible Medicare referral. Check your referral and remaining service entitlement with us before booking.
Our team assesses your needs and discusses a treatment plan and any gap fee before treatment. Medicare eligibility depends on the care-plan and referral requirements.
What is Medicare-supported Physiotherapy?
Eligible patients may receive Medicare rebates for physiotherapy through a GP Chronic Condition Management Plan (GPCCMP). From 1 July 2025, this framework replaced GP Management Plans and Team Care Arrangements, often described as EPC/CDM.
Existing eligible plans prepared before 1 July 2025 can continue until 30 June 2027. A valid referral and the relevant Medicare requirements still apply.
See our GPCCMP referral and rebate guide and Services Australia’s current rules.
At PhysioCall.com.au Gladstone, we provide physiotherapy services tailored to meet the needs of Medicare-supported clients. Our services include:
Comprehensive Assessments: Identifying the root cause of your pain or mobility issues.
Personalized Treatment Plans: Tailored to your specific condition and health goals.
Hands-On Therapy: Techniques such as massage, joint mobilization, and stretching to relieve pain and improve movement.
Exercise Programs: Targeted exercises to build strength, improve flexibility, and enhance overall function.
Education and Advice: Guidance on managing your condition, preventing further issues, and maintaining long-term health.
We work closely with your GP to ensure your treatment aligns with your care plan and health goals.
Who is Eligible for Medicare-supported Physiotherapy?
Your GP decides whether a care plan and referral are appropriate for a chronic or terminal condition. Chronic generally means present, or expected to be present, for at least six months. Having a listed diagnosis does not by itself establish Medicare eligibility. Conditions discussed with your GP may include:
Arthritis: Managing joint pain, stiffness, and mobility issues.
Chronic Back or Neck Pain: Reducing pain and improving function for long-term musculoskeletal issues.
Diabetes: Supporting mobility and managing complications such as neuropathy.
Heart Disease: Improving physical function and overall health.
Chronic Respiratory Conditions: Enhancing lung function and managing conditions such as COPD.
Neurological Conditions: Supporting individuals with conditions such as Parkinson’s disease, multiple sclerosis, or stroke recovery.
Obesity: Assisting with weight management and improving physical activity levels.
Before Medicare-funded treatment, bring a valid physiotherapy referral. New GPCCMP referrals last for the period specified, or 18 months from the first service if no period is specified. Your plan must have been prepared or reviewed in the previous 18 months. Private physiotherapy can be booked without a GP referral, but this does not create Medicare eligibility.
How Physiotherapy Works at
PhysioCall.com.au Gladstone
STEP 1
Assess your symptoms
and discuss treatment options to be pain free
STEP 2
Work on strength and movement
with a personalised rehabilitation plan
STEP 3
Prevent future issues by planning your own maintenance package
How Does Medicare-supported Physiotherapy Work?
At PhysioCall.com.au Gladstone, we make the process simple and stress-free for Medicare-supported clients. Here’s how it works:
Visit Your GP: Speak with your GP about your condition and whether a GPCCMP and physiotherapy referral are appropriate.
Obtain a Referral: Your GP’s referral should be written, signed and dated, with the reason for referral. A new referral does not have to assign a fixed number of sessions.
Contact Us: Call our clinic to book your initial consultation. Provide your Medicare referral details when booking.
Comprehensive Assessment: During your first session, our experienced physiotherapists will conduct a thorough assessment to understand your condition, challenges, and goals.
Personalized Treatment Plan: Based on your assessment, we’ll create a tailored treatment plan designed to help you manage your condition and improve your quality of life.
Ongoing Care and Communication: We’ll provide regular treatments, monitor your progress, and communicate with your GP to ensure a coordinated approach to your care.
Medicare generally supports up to five individual allied health services per calendar year, shared across eligible professions. Eligible Aboriginal and Torres Strait Islander patients may access up to ten in total through the relevant pathways, including at most five under the standard chronic-condition items. We can check which referral and service limits apply. A gap fee may apply.
Ready to Start Your Physio treatment in Gladstone?
Conditions We Treat
Our Medicare-supported physiotherapy services are designed to address a wide range of chronic and complex conditions, including:
Musculoskeletal Pain: Chronic back pain, neck pain, and joint pain.
Arthritis: Managing symptoms of osteoarthritis and rheumatoid arthritis.
Diabetes: Supporting mobility and managing complications such as foot pain or neuropathy.
Heart and Lung Conditions: Improving physical function and managing conditions such as COPD or heart disease.
Neurological Conditions: Supporting recovery and function for conditions such as stroke, Parkinson’s disease, or multiple sclerosis.
Chronic Injuries: Managing long-term injuries or conditions resulting from accidents or overuse.
Obesity and Weight Management: Assisting with physical activity and improving overall health.
If you’re unsure whether physiotherapy can help with your condition, our friendly team is happy to discuss your needs and provide guidance.
Why Choose PhysioCall.com.au Gladstone for Medicare-supported Physiotherapy?
At PhysioCall.com.au Gladstone, we are dedicated to providing exceptional care to every client. Here’s why people trust us with their Medicare-supported physiotherapy needs:
Experienced Physiotherapists: Our team has extensive experience in managing chronic conditions and helping clients achieve their health goals.
Personalized Care: We take the time to understand your unique needs and create a treatment plan that works for you.
Evidence-Based Approach: Our treatments are based on the latest research and best practices in physiotherapy.
Comprehensive Services: From hands-on therapy to exercise programs and education, we offer a holistic approach to care.
Convenient Location: Our Gladstone clinic is easily accessible, making it simple for you to attend your appointments.
Collaboration with Your GP: We work closely with your GP to ensure your treatment aligns with your care plan and health goals.
PhysioCall.com.au Treatments
Our Gladstone physiotherapy team provides assessments, hands-on care, exercise programs and advice tailored to your needs. Treatment choices depend on your condition, goals and clinical assessment. We will discuss options and review your progress; results vary between people.
Hands-on physiotherapy may include massage, soft tissue techniques and joint mobilisation. Your physiotherapist selects suitable techniques after assessment and combines them with exercises and advice to support your treatment goals.
Gua Sha uses a smooth-edged tool to apply repeated strokes to the skin and can leave temporary red marks. Research on pain relief is limited. Your physiotherapist will discuss whether it is suitable for you.
Cupping applies suction to the skin using cups and can leave temporary marks. Evidence for pain relief is limited, and it is not suitable for everyone. Your physiotherapist will discuss potential benefits and risks before treatment.
Joint manipulation uses a brief, controlled thrust and differs from slower joint mobilisation. Your physiotherapist assesses whether it is appropriate and discusses expected benefits, risks and alternatives before treatment.
Dry needling uses fine needles to target muscles and soft tissues. Your physiotherapist will explain the proposed technique, how it relates to acupuncture, and its potential benefits, risks and alternatives before treatment.
Deep tissue massage uses hands-on pressure on muscles and other soft tissues. The technique and pressure should suit your assessment and comfort. Ask your physiotherapist how massage fits into your treatment plan.
Shockwave is a treatment option for some tendon conditions. Evidence of benefit varies by condition, and improvement is not guaranteed. Your physiotherapist will assess suitability and discuss options, risks and alternatives.
Strapping and taping is a technique commonly used in sports physical therapy to support and stabilize muscles, joints, and ligaments.
How We Support Clients Beyond Physiotherapy
At PhysioCall.com.au Gladstone, we believe in going above and beyond to support our Medicare-supported clients. In addition to physiotherapy, we provide:
Education on Self-Management: Teaching you strategies to manage your condition and maintain your progress at home.
Home Exercise Programs: Providing easy-to-follow exercises that you can do between sessions to enhance your recovery and long-term health.
Lifestyle Advice: Offering guidance on posture, movement, and activity modifications to support your overall well-being.
Collaboration with Your Healthcare Team: Working closely with your GP and other healthcare providers to ensure a coordinated approach to your care.
We are here to support you every step of the way, helping you manage your condition and live a healthier, more active life.
Our Expert Team
Our physiotherapists provide assessment and personalised care at our South Gladstone clinic. Private physiotherapy appointments can be booked without a GP referral. Medicare-supported appointments require an eligible care plan and valid referral; bring these details when booking.
Joshua Iaquinto
Gladstone Physiotherapist
16+ years
Joshua Hughes
Gladstone Physio
3+ years
Conclusion
Discuss Medicare-supported physiotherapy at our South Gladstone clinic. Bring your referral and Medicare card so we can check the billing requirements and explain any gap fee.
Call 07 4962 0411 or book online, and tell us when booking that you have a Medicare referral.
Locations
25 Philip Street, South Gladstone Queensland 4680, Australia
FAQs
Do I need a referral to access Medicare-supported physiotherapy services?
Yes. Medicare-supported chronic-condition physiotherapy requires a valid referral and an eligible care plan. Private appointments have different referral requirements.
How many sessions can I access through Medicare?
The standard GPCCMP limit is up to five individual allied health services per calendar year, shared across eligible professions. Other Medicare pathways can have different limits; ask us to check your referral and remaining entitlement.
What should I bring to my first appointment?
Please bring your GP referral, Medicare card, and any relevant medical information (e.g., imaging reports or previous treatment records).
Is there a gap payment for Medicare-supported physiotherapy?
Medicare subsidizes a portion of the cost for each session. Any gap payment will depend on our clinic’s fees and will be discussed with you prior to your appointment.
Can physiotherapy help with my chronic condition?
A physiotherapist can assess your symptoms, movement and goals, then discuss whether physiotherapy is suitable. The treatment plan and response vary between people and conditions.
25 Philip Street, South Gladstone, QLD, 4680 Australia