PhysioCall provides DVA physiotherapy in Gladstone from our clinic at 25 Philip Street, South Gladstone. We help veterans work towards practical goals for pain, movement and everyday activities.
Bring your Veteran Card and referral to your appointment. Contact our team before booking so we can check the referral, card coverage and any treatment approval requirements.

DVA may fund physiotherapy when a Veteran Card holder has an assessed clinical need. Gold Card coverage applies to all conditions; White Card treatment must relate to an accepted condition. Funding depends on the applicable referral and service rules.
Our services include:
Comprehensive Assessments: Identifying the root causes of pain or mobility issues.
Personalized Treatment Plans: Tailored to each client’s specific needs and goals.
Hands-On Therapy: Techniques such as massage, joint mobilization, and stretching to relieve pain and improve mobility.
Exercise Programs: Targeted exercises to build strength, improve balance, and enhance overall function.
Education and Support: Guidance on managing conditions, preventing injuries, and maintaining long-term health.
We work closely with veterans to ensure they receive the care and support they need to live a healthier, more active life.
DVA physiotherapy services are available to:
Gold Card Holders: Veterans with a Gold Card are eligible for physiotherapy services for all clinically necessary treatments.
White Card Holders: Veterans with a White Card are eligible for physiotherapy services related to their accepted conditions.
Unsure about coverage? Contact PhysioCall in Gladstone with your card and referral details so we can check the requirements before treatment.
At PhysioCall.com.au Gladstone, we make the process simple and stress-free for our DVA clients. Here’s how it works:
Obtain a valid referral: Your GP can refer you. For the initial treatment cycle, a medical specialist, treating hospital doctor or hospital discharge planner can also provide the referral.
Book an appointment: Contact our clinic with your Veteran Card and referral details so we can check coverage before your consultation.
Assessment: Your physiotherapist will assess your condition, movement and goals.
Treatment plan: We will discuss treatment options and practical goals based on your assessment.
Review progress: Your physiotherapist will monitor your response and review the plan with you and your referring doctor.
For covered DVA treatment where the provider accepts your Veteran Card, the DVA fee is full payment and a gap fee cannot be charged. This does not mean every service is automatically covered; referral, clinical need and any prior approval requirements still apply. Read DVA’s physiotherapy guidance.
Depending on your assessment and card coverage, physiotherapy may help manage the following conditions. White Card treatment must relate to an accepted condition:
Chronic Pain: Managing long-term pain in areas such as the back, neck, shoulders, and knees.
Injuries: Treating acute or recurring injuries from physical activity or service-related activities.
Post-Surgical Recovery: Supporting recovery after surgeries such as joint replacements or spinal procedures.
Arthritis and Joint Pain: Reducing stiffness, improving mobility, and managing symptoms of osteoarthritis or rheumatoid arthritis.
Balance and Mobility Issues: Enhancing strength, coordination, and balance to reduce the risk of falls.
Respiratory Conditions: Providing breathing exercises and techniques to improve lung function and manage conditions such as COPD.
Age-Related Conditions: Addressing issues such as reduced strength, flexibility, and endurance to maintain independence.
At PhysioCall.com.au Gladstone, we are passionate about providing exceptional care to our DVA clients. Here’s why veterans trust us with their physiotherapy needs:
Experienced Physiotherapists: Our team has extensive experience working with veterans and understands the unique challenges they face.
Tailored Treatment Plans: We take the time to understand your individual needs and create a plan that works for you.
Holistic Approach: We combine hands-on therapy, exercise programs, and education to deliver comprehensive care.
Compassionate Care: We are committed to supporting veterans with respect, empathy, and understanding.
Convenient Location: Our Gladstone clinic is easily accessible, making it simple for you to attend your appointments.
Stress-Free Process: We handle the administrative side of things, so you can focus on your recovery.
Our Gladstone physiotherapy team provides assessments, hands-on care, exercise programs and advice tailored to your needs. Treatment choices depend on your condition, goals and clinical assessment. We will discuss options and review your progress; results vary between people.
Hands-on physiotherapy may include massage, soft tissue techniques and joint mobilisation. Your physiotherapist selects suitable techniques after assessment and combines them with exercises and advice to support your treatment goals.
Gua Sha uses a smooth-edged tool to apply repeated strokes to the skin and can leave temporary red marks. Research on pain relief is limited. Your physiotherapist will discuss whether it is suitable for you.
Cupping applies suction to the skin using cups and can leave temporary marks. Evidence for pain relief is limited, and it is not suitable for everyone. Your physiotherapist will discuss potential benefits and risks before treatment.
Joint manipulation uses a brief, controlled thrust and differs from slower joint mobilisation. Your physiotherapist assesses whether it is appropriate and discusses expected benefits, risks and alternatives before treatment.
Dry needling uses fine needles to target muscles and soft tissues. Your physiotherapist will explain the proposed technique, how it relates to acupuncture, and its potential benefits, risks and alternatives before treatment.
Deep tissue massage uses hands-on pressure on muscles and other soft tissues. The technique and pressure should suit your assessment and comfort. Ask your physiotherapist how massage fits into your treatment plan.
Shockwave is a treatment option for some tendon conditions. Evidence of benefit varies by condition, and improvement is not guaranteed. Your physiotherapist will assess suitability and discuss options, risks and alternatives.
Strapping and taping is a technique commonly used in sports physical therapy to support and stabilize muscles, joints, and ligaments.
At PhysioCall.com.au Gladstone, we believe in going above and beyond to support our DVA clients. In addition to physiotherapy, we provide:
Education on Self-Management: Teaching you strategies to manage your condition and maintain your progress at home.
Home Exercise Programs: Providing easy-to-follow exercises that you can do between sessions to enhance your recovery.
Collaboration with Other Healthcare Providers: Working closely with your GP and other healthcare professionals to ensure a coordinated approach to your care.
A usual DVA treatment cycle lasts up to 12 sessions or one year, whichever ends first. Further cycles need a new GP referral when clinically necessary. TPI Gold Card holders are exempt from the physiotherapy treatment cycle but still need a valid referral and clinically necessary care. See DVA’s treatment cycle information.
Our Gladstone physiotherapy team provides individual assessments and treatment plans. A referral is required for DVA-funded care. Private appointments can be booked without a referral; ask us about fees and funding before your appointment.

Gladstone Physiotherapist
16+ years

Gladstone Physio
3+ years
Our Gladstone team can discuss an assessment and treatment plan suited to your goals. Your response to treatment and need for further care will be reviewed along the way.
Call 07 4962 0411 or book online. Tell us you are seeking DVA physiotherapy and bring your Veteran Card, valid referral and relevant medical reports.


Yes, a valid referral is required for DVA-funded care. Initial referrals may come from a GP, medical specialist, treating hospital doctor or hospital discharge planner. Further treatment cycles require a new GP referral.
A provider accepting your Veteran Card for covered DVA treatment cannot charge a gap fee. We must first check your eligibility, referral and whether the service is covered or needs prior approval.
Bring your Veteran Card, valid referral and relevant medical information, such as imaging reports or previous treatment records. Please tell us about physiotherapy already received under your current referral.
Your treatment frequency depends on clinical need and your plan. A usual referral lasts up to 12 sessions or one year, whichever ends first. TPI Gold Card holders have different referral arrangements and are exempt from the physiotherapy treatment cycle.
Your referral can include more than one condition, with treatment guided by clinical need. White Card treatment must relate to accepted conditions. Multiple conditions treated by the same physiotherapist are managed within one treatment cycle, rather than a separate cycle for each condition.
25 Philip Street, South Gladstone, QLD, 4680 Australia