
Lower back pain can affect daily activities, work, exercise and sleep. At PhysioCall, our physiotherapists assess your symptoms, movement and goals at our South Gladstone clinic.
Your appointment gives you time to discuss what is troubling you and the options for your care. Where appropriate, your plan may include hands-on treatment, exercises, education and rehabilitation, with progress reviewed over time.

Back pain does not always have a single identifiable cause. Discuss symptoms, health history and how the pain affects your activities with your clinician.
A recent strain or change in physical activity.
Repetitive bending, lifting or heavy work.
Long periods spent sitting.
Symptoms involving muscles, joints or discs.
Pain that travels into a leg.
An existing medical condition or previous injury.
Stress and concerns about pain.
Call 000 if back pain occurs with loss of feeling or movement in your limbs, or difficulty controlling your bowel or bladder. Seek prompt medical assessment for worsening pain, fever or concerns about a serious cause.
Our approach to lower back pain includes assessment, treatment and a rehabilitation plan tailored to your needs and goals:
Step 1: Assess symptoms and discuss options
Discuss where the pain is, when it started and whether you have leg symptoms. Explain which tasks are difficult, such as walking, lifting or getting out of a chair. Ask how the assessment will guide care.
Questions to ask about proposed treatment:
What is the aim of this treatment?
What are its possible benefits and risks?
What alternatives could suit my symptoms?
Do my medicines or other health conditions affect suitability?
How will we decide whether it is helping?
Hands-on treatment may be considered alongside activity and self-management. Ask what a technique is intended to help with and how it supports your broader rehabilitation plan.
Step 2: Rehabilitation
Ask about a gradual return to suitable daily activity, work and exercise. A plan should reflect what you can currently manage and the tasks you want to return to.
Discuss an exercise plan that covers:
Discuss a starting level of activity or exercise that suits your assessment.
Ask how to progress the plan and respond if symptoms change.
Choose practical goals, such as walking to the shops, sitting through a work task or returning to a preferred activity. Agree how to monitor progress and when to review the plan.
Step 3: Review progress and self-management
Ongoing care is reviewed according to your symptoms, progress and goals. At PhysioCall, you can also ask our team about the Get Out of Pain Pack and whether it suits your needs.
Questions before choosing an appointment package:
Ask about the current price, included appointments and validity period.
Ask how appointment frequency relates to your symptoms, goals and progress.
Ask what you can do independently between appointments and when another review would help. Review the plan if progress stalls or new symptoms appear.
Your appointment is a chance to discuss the impact of back pain on your work, home responsibilities and usual exercise.
Bring the questions that matter to you when choosing a care plan.
1. Comprehensive Assessment
Describe your symptoms, their onset, previous episodes and relevant health history.
Explain which activities are difficult and any concerns about movement or returning to work.
2. Tailored Treatment Plan
Agree priorities based on the assessment, such as improving activity tolerance.
Discuss the options, costs and how to judge whether the plan is helping.
3. Ongoing review
Tell your physiotherapist about changes in symptoms and any concerns about the plan.
Ask what you can practise between appointments and when to seek further assessment.
Walking: discuss the distance or duration you would like to manage.
Work: explain the lifting, sitting or standing tasks you need to do.
Home: identify activities such as gardening or household tasks that are difficult.
Exercise: discuss a suitable starting point for a preferred activity.
Progress: agree what changes to record before a review.
Self-management: ask how to adapt the plan if symptoms change.
Describe the symptoms in your own words and bring any relevant previous medical advice. This list does not diagnose the source of your pain.
Pain that started after a strain or change in activity.
An existing disc-related diagnosis or questions about a scan report.
Pain extending from the back into a leg.
An existing joint condition affecting movement.
Symptoms around the pelvis or lower back.
Discomfort affecting sitting, standing or lifting.
Sleep, stress or concerns affecting how you manage the pain.
For hip or knee osteoarthritis, ask the clinic about its current exercise program options, assessment requirements and suitability. Confirm what the GLA:D program involves and whether it is appropriate for your diagnosis and goals.
The Get Out Of Pain Plan offers five physiotherapy sessions at a fixed price with a discount. Ask about the current price, appointment coverage and validity period before purchasing, and whether the plan suits your assessment and goals.
Ground Up Therapy develops the foundations for rehab, training, work, sport, music, singing and everyday movement. Upper Limb: 6 sessions for $660. Lower Limb: 8 sessions for $880. Both work out to $110 per session, including the initial appointment, with the equipment you need included. No expiry; two-payment options available. Cannot be used with GOOPP or GOOPP+.
Initial Consultation
Bring details of symptom onset, previous episodes and relevant medical care.
Explain the work, home or exercise tasks you want to return to.
Treatment Sessions
Ask how any proposed hands-on treatment fits with active rehabilitation.
Discuss an exercise or activity plan suited to your assessment.
Ask what to monitor and how to manage the plan between visits.
Progress reviews
Review the walking, work or home activities you can currently manage.
Discuss whether exercise progression or further assessment is needed.
Clinic: 25 Philip Street, South Gladstone.
Booking: check available appointments through the existing online booking link.
Costs: confirm current fees and any funding requirements before your visit.
Preparation: bring relevant referral documents and information about previous care.
Questions: discuss options, expected costs and how progress will be reviewed.

Our team at PhysioCall.com.au provides physiotherapy care in Gladstone. You can usually book a private appointment without a doctor’s referral. Funded or insurance arrangements may need a valid referral or approval. Please confirm fees, eligibility and required documents with the clinic before your visit. Use online booking to check available appointment times.

Gladstone Physiotherapist
16+ years

Gladstone Physio
3+ years
Note when the pain started, whether it travels into a leg and which activities are affected. Bring relevant referral documents and information about previous care. Use the existing booking link to check available times at PhysioCall in South Gladstone. Confirm current fees and funding requirements before your visit.


Recovery varies. Ask which symptoms and activities to monitor, and when your plan should be reviewed. Seek medical advice if pain gets worse, does not improve or limits daily activities.
Many people with lower back pain do not need imaging. Your clinician can assess whether a scan is appropriate, particularly if there are signs of a serious cause. Ask how a test would change your care.
You can usually book a private physiotherapy appointment without a referral. Funded or insurance arrangements may need a referral or approval. Confirm the required documents and fees with the clinic before your visit.
Confirm current package terms, appointment coverage, price and validity with the clinic before purchasing. Your assessment helps determine whether a package suits your needs.
For many people, staying active and gradually returning to usual activities supports recovery. Ask your clinician which activity level suits your assessment and what to do if symptoms worsen. Avoid prolonged bed rest unless specifically advised for your situation.
Discuss your lower back symptoms and activity goals with PhysioCall. Check current appointment availability through the existing booking link, or contact the clinic with questions about fees and required documents.
25 Philip Street, South Gladstone, QLD, 4680 Australia