
PhysioCall offers shockwave therapy assessments at 25 Philip Street, South Gladstone. Explain your symptoms, previous treatment and the activities you want help with. Your physiotherapist can discuss whether shockwave is appropriate, its limitations and how it fits your rehabilitation plan. Check appointment times or call 07 4962 0411 to arrange an assessment.

Extracorporeal shockwave therapy (ESWT) delivers mechanical acoustic pulses through a handheld applicator placed against the skin. It may be considered for selected persistent tendon or heel symptoms. Treatment choice depends on your diagnosis and assessment; a proposed biological mechanism does not establish that it will work for you.
Evidence should be considered for the specific condition. UK NICE guidance on Achilles tendinopathy describes uncertainty about effectiveness and the need to explain possible benefits, risks and alternatives. Findings for one condition cannot establish that shockwave treats every injury or chronic pain problem.
How Shockwave Therapy Works
Ask your physiotherapist which symptoms or activities the treatment aims to address and how you will assess its effect. Useful questions include:
Diagnosis: What findings make shockwave a reasonable option?
Evidence: What is known for my particular condition?
Alternatives: What other care could be considered?
Review: What changes will we measure, and when?
Equipment and treatment settings
Equipment: Ask which type of shockwave device will be used and why it suits the proposed treatment.
Settings: Ask how intensity, treatment area and your comfort will be checked. A device label does not guarantee a better result.
Treatment goals and limitations
Possible goals include changes in symptoms or a difficult activity. Agree what progress would matter to you and how it will be reviewed. Shockwave does not guarantee tissue regeneration, permanent relief or a return to sport.
Suitability depends on the condition and individual assessment. Discuss the evidence rather than assuming all painful joints, muscles or tendons respond alike:
Persistent heel and Achilles symptoms
Plantar fasciitis: UK NICE guidance identifies uncertainty about effectiveness and calls for clear discussion and monitoring.
Achilles tendinopathy: NICE guidance also notes limited evidence of benefit. Ask how the treatment would fit active rehabilitation.
Injuries needing individual assessment
Muscle injuries: Discuss the injury, movement and activity demands before deciding on treatment.
Shoulder symptoms: Shoulder assessment can help clarify suitable care; a symptom alone is not a shockwave indication.
Joint symptoms and rehabilitation
Shoulder pain: Ask what might be causing it and which treatment options fit the assessment.
Knee pain: Discuss knee assessment and rehabilitation. Ask which options suit your diagnosis and goals.
Calcific shoulder tendinopathy
Evidence: UK NICE guidance for calcific shoulder tendinopathy finds efficacy evidence inadequate and recommends use only in research.
Care decisions: Discuss the diagnosis, uncertainty and alternatives with your clinician. That UK recommendation is not a statement of Australian law.
What to Expect During a Session
Your clinician assesses the area and explains the proposed treatment before you decide whether to proceed.
Gel and a handheld applicator may be used. Tell the clinician if treatment is uncomfortable.
Confirm the appointment length, treatment plan and fee with the clinic before attending.
Duration and Frequency of Treatment
The proposed number and spacing of appointments should reflect your assessment and response.
Ask when progress will be reviewed and what happens if treatment is not helping.
Side Effects and Recovery
Discomfort, redness, bruising, swelling or altered sensation can occur. Ask about the risks relevant to you.
Follow your clinician’s activity and aftercare instructions. Immediate return to strenuous sport should not be assumed.
For hip or knee osteoarthritis, ask the clinic about its current exercise program options, assessment requirements and suitability. Confirm what the GLA:D program involves and whether it is appropriate for your diagnosis and goals.
The Get Out Of Pain Plan offers five physiotherapy sessions at a fixed price with a discount. Ask about the current price, appointment coverage and validity period before purchasing, and whether the plan suits your assessment and goals.
Ground Up Therapy develops the foundations for rehab, training, work, sport, music, singing and everyday movement. Upper Limb: 6 sessions for $660. Lower Limb: 8 sessions for $880. Both work out to $110 per session, including the initial appointment, with the equipment you need included. No expiry; two-payment options available. Cannot be used with GOOPP or GOOPP+.
Questions about expected benefit
Purpose: Which symptom or activity is the treatment intended to help?
Evidence: How reliable is the evidence for my condition?
Response: What improvement would be meaningful and how will we check it?
Limits: What should we do if symptoms stay the same or worsen?
Shockwave and active rehabilitation
Shockwave may be considered alongside an exercise and activity plan. Ask how each part of the plan addresses your goals. It should not be presented as a replacement for appropriate rehabilitation.
Comparison with Surgery
Whether surgery or another treatment is appropriate depends on the diagnosis, previous care and individual circumstances. Discuss alternatives with your clinician rather than assuming shockwave is equivalent to surgery or always safer.
Fees and follow-up
Ask about the assessment fee, treatment charges, proposed appointments and review process. Confirm any insurance rebate directly with your insurer. Fewer appointments or lower total costs cannot be guaranteed.

Symptoms: Describe their location, duration and effect on work, walking or sport.
Previous care: Bring relevant reports and explain what treatment or exercises you have tried.
Goals: Discuss the activities you want to improve and which options suit your assessment.
Health information to disclose before treatment
Tell your clinician about bleeding or clotting problems, medicines, recent injections and previous tendon injury.
Tell your clinician if you are pregnant, have cancer or an infection near the treatment area, or have had surgery.
Tell your clinician about implanted devices and other relevant health conditions so suitability can be checked.
Potential Side Effects
Treatment can be painful and may cause a temporary symptom flare or skin changes. Rare tendon or tissue injury is also possible; correct application cannot remove every risk. Guy’s and St Thomas’ NHS patient information explains risks and suitability considerations. Ask for advice matched to your condition and the device used.
Assessment: Ask the clinician to explain the diagnosis and why shockwave is being considered.
Options: Ask about evidence, possible risks, alternatives and the rehabilitation plan.
Practical details: Confirm fees, aftercare and how progress will be reviewed. Reviews cannot predict your treatment outcome.
Our team at PhysioCall.com.au provides physiotherapy care in Gladstone. You can usually book a private appointment without a doctor’s referral. Funded or insurance arrangements may need a valid referral or approval. Please confirm fees, eligibility and required documents with the clinic before your visit. Use online booking to check available appointment times.

Gladstone Physiotherapist
16+ years

Gladstone Physio
3+ years
Appointments at PhysioCall
Appointments are at 25 Philip Street, South Gladstone. Bring relevant reports and information about previous treatment. Read the first appointment guide and confirm availability and fees with the clinic.
Assessment and informed choice
Your physiotherapist can explain whether shockwave is appropriate, the uncertainty about benefits, risks and other options. Ask questions before consenting, and confirm the plan for review. You can decide not to proceed.
If you are considering shockwave therapy in Gladstone, arrange an assessment to discuss your symptoms, goals and previous care. The decision should reflect your condition and preferences. Book an assessment or call the clinic to ask about appointment availability and fees.


Treatment can be uncomfortable or painful. Tell the clinician how it feels so settings and your suitability can be reviewed. Ask about possible side effects before deciding to proceed.
Response and timing vary, and treatment may not help. Agree which symptoms or activities to review and when. One or two sessions cannot guarantee improvement or lasting relief.
Check your own insurer’s cover and confirm assessment and treatment charges with the clinic. A rebate, referral or funded arrangement should not be assumed to cover every appointment.
Shockwave may be considered alongside active rehabilitation and other care when appropriate. Ask how it fits your exercise or activity plan and discuss previous treatment with your clinician.
Arrange an assessment and explain your symptoms, goals, health conditions, medicines and previous treatment. Your clinician can discuss evidence, risks and alternatives so you can decide whether to proceed.
25 Philip Street, South Gladstone, QLD, 4680 Australia